Privacy Policy
Last updated: June 9, 2026
At RBA Commercial Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We collect information that you voluntarily provide to us when you fill out forms on our website (such as our contact form or callback request form) or communicate with us directly. This information may include your full name, company name, corporate email address, phone number, and details about your facility cleaning needs.
2. How We Use Your Information
We use the information we collect to respond to your inquiries, provide customized commercial cleaning quotes, schedule services, manage client relationships, and send updates, alerts, or promotional offers relevant to your business.
3. SMS Messaging & Opt-In Consent
If you voluntarily provide your phone number and opt-in to receive text messages (SMS) from us (such as scheduling reminders, service updates, or marketing alerts), we will use your phone number exclusively for those communications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing & Disclosure
Except as described in Section 3, we do not sell, rent, or lease your personal information to third parties. We may share your information with trusted third-party service providers (such as website hosting companies or data analytics tools) who assist us in operating our website and business, subject to strict confidentiality agreements.
5. Data Security
We implement robust technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. However, no electronic transmission over the internet or storage technology can be guaranteed to be 100% secure.
6. Your Rights & Choices
You have the right to access, update, correct, or request the deletion of your personal information in our possession. If you have opted-in to receive our email newsletter or SMS messages, you can opt-out at any time by following the unsubscribe instructions or replying 'STOP' to our text messages.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: contact@rbacommercialservices.com
Phone: 1-800-RBA-CLEAN
Address: 8360 rue birnam, Montreal, QC, Canada